MMIV Webinfos
Delivery of invoices
Klöckner DESMA can be contacted for the delivery of invoices at the following email address:
The following requirements must be observed when using this service:
The email can contain a simple PDF with the invoice document. This will be manually recorded and processed by our invoice receipt verification system.
The PDF can also be in ZUGFeRD format, i.e. contain XML information about the invoice.
The email channel also accepts pure XML files in X-invoice format.
These documents are automatically recorded electronically as far as possible
Emails without attachments and without PDF attachments/X-invoices will be rejected – an email with a link to this information page will be sent to the sender. This also applies if the sender only sends a link to an invoice in a portal or if the invoice is submitted as a Word or Excel file.
Furthermore, the sender of an invoice will receive an email if an
X-invoice could not be processed for technical reasons.
You will also receive an error email about ZUGFeRD files with processing errors, but the PDF files will still be processed manually as a fallback.
If you, as the invoice issuer, have any other concerns than sending us an invoice in one of the formats described, please use the following email address of our Shared Service Center (SZBS Verbindlichkeitsmanagement KDE):