DESMA has special service packages for the upgrading of existing machines. These packages include the integration of additional or freshly designed installations and components to enable machines to achieve higher levels of efficiency. The enhanced degree of automation ensures rapid amortization of the investment. DESMA’s conversion team delivers project-orientated solutions to satisfy all specifications.
All spare parts are quickly available by express shipment from DESMA’s modern shuttle warehouse. DESMA’s spare parts service provides customers with advice on parts such as electronic components which cannot be supplied any more by the manufacturers after a few years. DESMA’s solution is to develop and manufacture compatible replacement components. This guarantees the reliable supply of spare parts even after many years.
Another customer care service is the DESMA inspection contract. The regular expert inspection of machines is required to ensure that injection moulding machines always satisfy the growing demands for quality and higher production standards. DESMA provides a customized inspection service for its clients. The machines are inspected by a service technician using a detailed check list which can be modified at any time to match any of the clients’ criteria. The list acts as a record of the inspection, and the basis for discussing and implementing the necessary measures. The inspection and the associated work are concluded by a function test.
The DESMA Customer Care Center has prepared important information and service products for you. Just follow the links listed below:
The DESMA service team is also very happy to discuss your inquiries with you personally.
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